Character

Meaning

Example

Space
or
& sign

And

Appointment Customer or Appointment & Customer
looks for e-mail messages containing the words appointment and customer.

OR
or
|-sign

Or

Appointment OR Customer or Appointment | Customer
looks for e-mail messages containing the words appointment or customer.

Asterisk

All characters

Customer*
looks for e-mail messages containing words starting with Customer (e.g. customer, customer name, customer campaign, etc.).

(Under EASY Archive the * is only allowed as the first sign of a search term (e.g. *stomer) when using IntraFind as a full text provider.)

Question mark

Any character

?ive
looks for e-mail messages containing words starting with any character and ending with ive (e.g. dive, hive).
(EASY Archive allows using the question mark only as the first character of a search term when using IntraFind.)

NOT exclamation mark

Not

NOT Customer or ! Customer
looks for e-mail messages that do not contain the word customer.

Quotation marks

Exactly this text

"Customerdecides" or 'Customer decides'
looks for e-mail messages containing exactly the text Customer decides.